The office may seem like a safe place to work, but there are dangers that you wouldn’t think about until they happen. An accident can occur at any moment, and if so, who is qualified to help in the workplace? One of the best ways for employers to meet their legal and moral obligations to their employees
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The telephone is probably the most used tool in modern business. Out of all customer interactions, 92% happen over the
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Turn your customer service team into a competitive advantage and an engine for growth with a great customer service training
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Conflict is a normal part of any healthy professional or personal relationship. After all, it is unrealistic to expect two
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It is important to advance your professional skills in order to stay relevant in your industry, this rings true for most
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First-line managers have a crucial role to play in every organisation. They perform many functions and are the first point of
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Manual handling training is about teaching your workers how to move heavy goods safely, either by raising, holding, lowering, moving, or pulling. All employers must avoid manual handling as far as reasonably practical if there is a risk of injury. If
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From an industry perspective, the prevention of workplace accidents is the primary focus of accident investigation training courses. According to
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Take part in one of our NLP courses and learn how Neuro Linguistic Programming (NLP) techniques can be used not
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In order to achieve business goals, organisations need to have skilled negotiators with strong negotiating skills at their disposal. The
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Project managers are always in high demand. Change across industries and economies is occurring at such a rapid pace, that
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